CASE STUDY · AUTOMATION

Harbourline Realty — every enquiry answered in 60 seconds

Representative build · a solo agency drowning in lead follow-up

THE LEAK

40+ enquiries a week from portals and the website — but half got a reply hours later, or never. Hot buyers went cold while agents drowned in copy-paste admin.

THE BOLTMADE BUILD

1

Enquiry lands — website form or portal lead hits the automation.

2

AI qualifies + logs — pulls suburb, budget, timeframe; writes a clean record to the CRM.

3

Instant reply, under a minute — a personalised SMS + email with matching listings.

4

Follow-up runs itself — a 3-touch sequence over a week if they don't reply.

✓

Books the inspection — offers times, books it, notifies the agent.

THE OUTCOME

Every lead answered <60s Follow-ups on autopilot Agents sell, not type

⚡ boltmade

Representative build for a fictional client — the flow is real and buildable; outcomes are described qualitatively, not as measured client stats.